We process orders within 2–3 business days. Orders placed on weekends or holidays will be processed the following business days. High-volume periods may extend processing times. Once your order is dispatched, you'll receive a Shipping Notification email with your tracking number. You can track your parcel via the link in the email or on your account page on our website.

Estimated delivery dates are provided at checkout. For specific shipping times to international destinations, please refer to our detailed shipping schedule below.

While we aim for timely delivery, Joiefit is not responsible for delays caused by shipping carriers, lost or damaged parcels, or incorrect addresses. We are here to help with shipping issues, so please get in touch with our customer service for assistance.

All items are securely packaged to protect your purchase during transit. We are committed to environmentally friendly practices, utilizing sustainable materials whenever possible.